What is Yokoten?
Yokoten encompasses the methods of documenting and distributing knowledge about what works and what doesn't. Yokoten is a form of knowledge management. At its most basic level, it can be the notebook that a team keeps of as a history of the group and problems encountered. Yokoten is the library of A3 problem reports that a team or work group maintains for all to access. As a knowledge management device, Yokoten makes knowledge organizational, not individual.
In the process of dealing with problems Yokoten standardizes a solution and shares it. This typically happens at the work group level.
Sharing of standard procedures across an organization is the ideal. Technology is often specific to a manufacturing process. Most standard work processes are place and process specific whereas a solution to a technical problem is not.
How PHRED supports Yokoten
PHRED's Problem Solving tool is easy-to-use, web-based software that gets users to collect problem data, do the thinking to find Root Cause and develop Permanent Countermeasures. It enables users to:
- Determine if a problem has happened before
- Solve problems rapidly through a directed, efficient process
- Receive coaching throughout the process, whenever and wherever needed
- Reduces the time it takes to solve problems.
- Gets over barriers between departments by fact based reasoning.
- Retains problem solving knowledge, so it can be reused.
- Reinforces the Sensei system, maximizing productivity of expert's time.
- PHRED reinforces Yokoten, enabling solutions to be shared.
Find out more about how PHRED Solutions can help you. Contact us
