Database
As issues are identified and 8Ds are being worked on, these are captured in the database.
The PHRED database becomes the collective memory of the organization, from what is going on at the moment to what happened before, how the problem was solved and who worked on it.
As the years go by, the PHRED database becomes more and more important to the organization. It should be the first place to go for research on problems. Very few problems are completely new, someone, somewhere in your organization has had something similar happen before. You can save a ton of time by learning from the last occurrence of this problem.
The database is the place to go to identify opportunities to drive out waste. It becomes an invaluable tool to understand problem trends, how to improve, design out problems and streamline systems.
The database makes it easy to find other people and to network with them around issues of common interest. PHRED gradually becomes the hub of your organization’s knowledge community.
The database’s structure is configured to reflect the organization, it’s products, customers, supply chain, etc.
Keyword searches enable you to explore outside the structure you have created.
The database tells you who was involved in problems, allowing you to connect with other knowledge holders.
You can also search within a particular plant, area, work process and work activity, so you can find just the problems in the areas you manage. You can bound your search by looking at specific date ranges or open and closed statuses. You can even find all problems where an individual was either a problem owner or a team member.
Here's an example of the Library Screen.
As issues are identified, the information is easily shared through a variety of reports. PHRED is report rich; it has many standard reports, individually defined user query reports and charts.
All reports come with the attached pictures, drawings and diagrams, providing as much information as possible.
PDF conversion allows reports to be shared externally. Simply convert it and attach it to an email. These PDF reports can be rearranged to reflect customer specific report formats.
The standard set of reports is normally enough, but organizations will sometimes have specific, custom reports created. Standard Reports
8D Report Self-Generated Reports
Keyword Custom Reports
PHRED’s simple charting function lets you display the cumulative issues and problems across the organization.
The amount of time managers spend creating charts is dramatically reduced by the system. Charts are created automatically from data that is already stored in PHRED. For example, at the click of a button, a manager could see how many problems are currently open across all the sites in a company.
Custom charting is also available.
Here's an example of the Charts Screen.
No more guessing:“What did we agree to do?” Use the action sections to:
Here's an Action Screen.
Via OBDC
Via Pop-Ups
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Issue Summary Report
Action Summary Report
Temporary Fix Summary Report
By Selection Criteria
By Customer Format in PDF
