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PHRED 8D Problem Solving

This software is acknowledged to be simply the best on the market: It has too many features to describe here; the best way is to have a guided tour. But briefly:

Simple and easy to use
This is very important, because as problem solving is often urgent, anything that is cumbersome or gets in the way will not be fully used. The system has had extensive use in multiple different manufacturing environments. Its ease of use to problem track, solve and to retrieve data are always amongst its most favorable ratings.

Configurable
Configurable to your existing:

  • Data
  • Tracking
  • Problem solving process
  • Language, reflecting company specific terms as well as types like Chinese
  • Corporate structure, from the plants down to individual processes

A Great Database
The first question that is asked when a problem occurs is: Has it happened before and what did we do about it? The system allows you to answer that question, not with just the data on a problem but the reasoning used to fix the problem last time.

How Does PHRED 8D Work?
On paper, the 8D structure seems simple. The results are quite sophisticated. Here's a flow chart. Here's a 8D Stages Definition if you want to know what is 8D.

Retains and spreads knowledge
How do you get over not invented here? Come talk to us and we will share stories of companies who do, and show examples where knowledge and best practice spread through the use of the tool

Superb reporting capabilities

  • Management
  • Subject matter experts
  • The day to day line operations
  • Customers

You can also have other reports specifically tailored to your needs.

On line training for each screen
Each screen has its own training and technical help module. A set comes as standard, but then you can also make up your own to match your specific company needs.

Built around question based reasoning – the Toyota system of problem solving
All PHRED systems are question based. Question based reasoning is one of the foundations of lean. Toyota in a 2000 presentation on their PPS problem solving system said:
“The basic unit of knowledge is a question answered The basic unit of learning is a question”
Our systems put a focus on the process, never the person. This has big benefits in allowing knowledge to flow. To find out more about this Please go to the attached presentation from

Please click Try it Out link to arrange for a time to walk through a lean system. Try it Out.

If you need a book on 8D, we highly recommend this one. It's new

8D Problem Solving Book   8D Structured Problem Solving: A Guide to Creating High Quality 8D Reports

  (links to Amazon.com - the best place to buy books)

Product Details

  • Published: October 2006
  • Spiral-bound: 148 pages
  • Language: English
  • ISBN: 097905530X
  • Includes Worksheets for all 8D steps.

     

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