Thought the material in this book was presented in a logical and easily understandable format. A good place to start if a company wants to start an 8D program.
Used as a text book for supervisor training in the 8D process. We intend to use the 8 disciplines as a formal way of structuring our improvment projects. The book worked well as a tool for training. Because each supervisor now has a copy as a reference, I think the system will grow effectively.
Worked my way through a problem using their forms. The whole process didn't take very long. I typed up a full report for my boss and a distilled version for the client using the book's examples as a guide. My boss loved the report and even the very restrained client said, "Very nice." which is like anyone else shouting, "EXCELLENT." The examples, blank forms and sample reports were exactly what I needed. Next time I have to do an 8D report, I am pulling the book off the shelf.
8D Structured Problem Solving: A Guide to Creating High Quality 8D Reports
