Use PHRED to go beyond simple problem tracking to find root cause and prevent re-occurrence.

• Solve problems rapidly in an 8D or A3 structure
• Maintain a database to learn from past problems, retain organizational knowledge, implement Yokoten
• Better use help and expert chains

The system has two different problem investigation modes, Quick and Expanded Investigation. Quick creates a fast path through the process for less complex problems. Expanded is for more complex problems with multiple possible causes and multiple stakeholders.

Try it for an hour, you'll see!